My truck had broken down and Kniesel's was the closest place available. Trey was the service adviser I had spoken with and from the beginning he was professional, friendly, and vary patient. Upon receiving the truck, he found time to squeeze it into the schedule to get me a quick idea of what was wrong with it. While it was very costly as an estimate (no wurprise to me, but never fun to deliver to a customer), he did so with the same mannerisms he presented when we initially spoke. He told me to take my time and ask any questions about the needed service because of it's cost. In the end, while I was able to find a less expensive means to get it fixed via friends and a shop they owned, TREY is what stood out most about my experience. Awesome service, friendly dealings, and an overall satisfied customer given the situation which had occurred and the time/flexibility Trey made! If I had no other alternative, I would have stuck with Trey simply because of his profoessionalism. THANK YOU.