5
Sacramento

I stumbled across kniesels on my way to my job and was greeted by the Manager, Rick. he made me feel welcome and truly interested in my truck's problems. when i returned to pick up my truck again i felt right at home. my pleasure in this visit was that Rick explained to me in simple terms what the problem was, which for me is monumental as i am mechanically challenged. he took me to my truck which was on the lift and showed me the problem so i would better understand. with that experience, i have since returned with other issues as my truck is 10yrs old and was again treated with respect. another reason for the return visit is that i did not feel gouged when i received the bill, as i have so many times in the past. THANK YOU RICK and KNEISELS

5
Citrus Heights

I was new in Sacramento when I first discovered Kniesel's Auto Service. I was skeptical of having my car worked on since I wasn't familiar with any auto services around here, and also from previous experiences. As soon as I called Kniesel's, I was greeted with a warm welcome. I thought I'd give it a try since the reviews were positive. I scheduled an appointment and while the men took care of my car, I relaxed in their cozy waiting room. They have water/coffee, television, and a really cool fish to look at called Ms Nono. I received great service before and after my visit at Kniesel's. I definitely recommend anyone who is looking for reliable auto services! Kniesel's has earned a lifetime customer! Thank you for the awesome work you have done!

5
Citrus Heights

I've used Kniesel's Auto Service for all of my vehicles (from oil changes to collision repair) over the past several years and have always had an excellent experience. They're courteous and timely, always professional, have a nice waiting room, send out discount coupons, and are conveniently located for me. I always leave happy!

5
Citrus Heights

I started coming to Kniesel's about two years ago because I won a certificate for some free oil changes. Well the certificate was used and I am now a happy customer of Kniesel's. I enjoy making an appointment and getting my oil changed quickly and efficiently. The waiting room is nice and clean, has Wi-Fi, and a tv. It is nice to be in an automotive place where the waiting room is actually relaxing and away from the garage. All of the people that work there are friendly. It is wonderful to go somewhere where I don't feel pressured to get any other services other than my oil. I would recommend Kniesel's to anybody out there!! Thanks for the great service!!! ~Meredith

5
Roseville

Kniesel's is a local business that is trustworthy and highly respectable. The staff demonstrates a gentle patience when explaining things to help me make decisions. I continue to go to Kniesel's because I know I can trust them. As a single mom I am confident knowing they will handle all my car needs with the utmost integrity. Thank you Kniesel's for some peace of mind!

5
Roseville

I've been using this location for years to service my vehicles. I've had an issue or two over the years, but they have been quick to resolve anything I bring up.

5
Citrus Heights

Having been a Mechanic and a Service Writer/Adviser I can say that Kniesel's is very customer orientated. Very polite advisers Clean shop and office area. Very competitive pricing. I HIGHLY RECOMMEND KNIESEL"S TO EVERYONE Thank you ..you guys a great !

5
Citrus Heights

Thanks Kniesel's for your excellent customer service and quality work on my KIA Rio. Mike was very polite and explained the work that needed to be done in a very tactful and professional manner. I will be returning because of that.

5
Citrus Heights

Very professional, clean facility, efficient customer service. I took my car in for an unexpected leak. They were open on Saturday, which was helpful. Pricing was fair and repair was very well done. I will definitely go back to them again.

5
Roseville

Jason and his staff are extremely helpful and customer service oriented. As soon as you walk in the door at Kniesel's Service Center in Roseville, you are greeted by a warm smile and a firm handshake. Jason listens intently, making notes and asking questions when you are finished. Then he quickly writes up your ticket, lays it out in front of you and explains everything that his experienced staff will do to put your car in top condition while making your wait as comfortable and convenient for you as possible. If you need a ride, either take their shuttle in the morning and afternoon or one of their staff will take you to your next destination as soon as they are available. If you decide to wait, the high speed Wi-Fi and tasty Keurig fresh-brewed-every-time coffee will make your stay comfortable and productive. When your car is ready, Jason or one of his staff will pick you up from your "waiting zone" and bring you back to the shop. They will print up the completed work order and insure that everything that you expected was accomplished including a test drive if needed. And Kniesel's always performs a 28 point safety and fluid check. And an added bonus, the car is detailed by the nearby auto wash. What a deal! Finally, Jason will review with you the recommended services or repairs that your car needs based on mileage, make, model and condition. If you listen to Jason and his explanation you will never go wrong. He will also explain what services and repairs can wait and what you should do soon. His only goal is to make sure you are never unaware of any safety items or maintenance items that would cause your car to underperform or breakdown and cause you an inconvenience or an emergency. I have been a Kniesel's customer for over 20 years and I expect that I will be for 20 more years. I always tell my friends and family that Kniesel's is the best value in auto service in Northern California. Try them and you will see what I mean.

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