4
Citrus Heights

I was referred to Kniesels by my insurance company and I have to say it was the best work and customer service I have experienced in a long time. The process was very smooth and they cleaned my car too!\r\rI am so happy with their collison repair work that I will be bringing my car for auto repair also.\r\rI would absolutely recommend them.

5
Citrus Heights

Walked in there, didn't know what to expect. Everyone, and I mean everyone was friendly, explained to mean the process thoroughly with the insurance company, with them and what to expect. The premises are beautiful. They have free wi-fi, food and drinks! It was painless. I highly recommend them.

4
Citrus Heights

I really liked this place. They were helpful and seemed trustworthy. We initially were referred by AAA website so we thought we'd give them a shot. The huge downfall for us was how expensive they are. I'm sure it's worth it, but we have several cars and there is no way we could afford to bring them in here every time something went wrong, much less preventative work. It really is too bad because we were very pleased with them in general.

4
Citrus Heights

Overall good service although, a little high on their prices. I'm willing to accept the price increase in order to get the work done correctly. I'm not sure what happened with the billing, they advertised Seniors & Veterans discounts but this was not provided. Perhaps they were offering tips such as, stay out of dark alleys? I almost feel guilty to ask them about such a discount, but then again, if you're not going to provide it - don't advertise it! In the end, my car was repaired well within the quoted time frame and the personnel were friendly. Also, I was charged the quoted amount, I didn't come back to find an additional $500.00 added to the amount for some silly add-on charge. Something I've seen other repair shops pull, quote low, then stick you after the repair is done.

5
Roseville

The service and level of care were excellent. The repairs were made in a timely manner and everyone at Kniesel's were very friendly. I would recommend them to anyone!On the 17th day of June coming down on I-80 from the Sierras, our car which we had driven for hours from Colorado with only a couple of stops in Utah and Nevada started acting erratic and I felt like the engine wasn't getting enough fuel. I got off the freeway on Riverside Street in Roseville and spotted Kneisel's Auto Care. It was the lunch hour and only Darrin was on the floor. He noticed that we were weary travelers in trouble. He immediately made sure that we were alright. I explained what I as experiencing with the car, he found the problem which was not possible to correct at that moment and which was not safe to proceed driving with. He gave us an estimate, asked us to unload the car, found us a hotel which provided shuttle service. He made sure we felt safe, satisfied and well-taken care of, which we were! We got the car back the next day at the exact cost of the estimate.

5
Citrus Heights

I have been a customer for 4 years and can't see any reason to go anywhere else. They are thoughtful, kind and great at what they do.

5
Roseville

I love Kniesels. I have been a customer for almost four years and have never been anything but pleased with their work. Its also great to have a place that will give you good information about your car and its needs, but will not try to "sell" you on things you really don't need.

5
Citrus Heights

This has to be, by far, the BEST automotive service center in town. Reasonable prices, honest and courteous employees, and fast service. When I arrive, I am always greeted quickly and given an estimate of the services I requested so I have an idea of how much it will cost. They always go the extra mile, even washing my vehicle for me when they have the time. I am so lucky I found this place. Prior to coming here, I was dealing with the dealership for all of the maintenance on my cars. After the horrendous service and surprise charges, we switched to Kniesel's. Now, there is no reason to go anywhere else for my vehicle's needs.

5
Citrus Heights

I have had great results when taking my car to Kniesel's. Good advice, great service, reasonable cost. Very trustworthy and great customer service. Highly recommended.

5
Citrus Heights

Known them for 3-4 yrs. Great people. Great quality, good prices and especially, I don't worry. I especially like that they go to Africa to help out by digging wells and bringing clothes. They really do want to help out... not just with great service but even in Africa. I recommend them to my friends.

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