I was impressed with the degree of courtesy and efficiency with which I was treated at the Roseville location of Kniesels. My automobile was overheating on the freeway, and I drove to this Kniesels location as it was closer than the Citrus Heights location where I usually have my automobile serviced. The shop personnel looked at my vehicle quickly, and when they couldn't immediately find the problem, they persisted. Dane, who greeted me and saw to it that my vehicle was checked was courteous. When he explained the issues with the vehicle he was patient and explained everything clearly, including helping me understand what services were primary to having the vehicle in operational condition and which services were secondary.